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Terms of Service

Terms of Service

These terms and conditions govern your use of Indonex Global's services and website. Please read them carefully.

Last Updated: December 15, 2024

1. Acceptance of Terms

By accessing and using Indonex Global's website and services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Important: These terms constitute a legally binding agreement between you and Indonex Global.

2. Description of Service

Indonex Global provides international trade services including:

  • Import and export services
  • Logistics and supply chain solutions
  • Quality assurance and compliance
  • Trade consultation and advisory services
  • Digital solutions for global trade

We reserve the right to modify, suspend, or discontinue any part of our services at any time without notice.

3. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information
  • Comply with all applicable laws and regulations
  • Not use our services for illegal or unauthorized purposes
  • Respect intellectual property rights
  • Maintain the confidentiality of your account information
  • Notify us immediately of any unauthorized use of your account

4. Payment Terms

Payment terms for our services include:

  • Payment is due according to the terms specified in your service agreement
  • Late payments may incur additional charges
  • We reserve the right to suspend services for non-payment
  • All prices are subject to change with prior notice
  • Refunds are subject to our refund policy

5. Intellectual Property

The content on our website, including text, graphics, logos, and software, is the property of Indonex Global and is protected by copyright and other intellectual property laws. You may not:

  • Reproduce or distribute our content without permission
  • Use our trademarks or logos without authorization
  • Reverse engineer or attempt to extract source code
  • Create derivative works based on our content

6. Limitation of Liability

To the maximum extent permitted by law, Indonex Global shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits or business opportunities
  • Data loss or corruption
  • Service interruptions or delays
  • Third-party actions or omissions

Note: Our total liability shall not exceed the amount paid by you for the specific service giving rise to the claim.

7. Indemnification

You agree to indemnify and hold harmless Indonex Global, its officers, directors, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of our services
  • Your violation of these terms
  • Your violation of any third-party rights
  • Any content you submit or transmit

8. Termination

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including:

  • Breach of these terms
  • Fraudulent or illegal activity
  • Non-payment of fees
  • Violation of our policies

Upon termination, your right to use our services will cease immediately.

9. Governing Law

These terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in New Delhi, India.

10. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of any material changes by posting the updated terms on our website. Your continued use of our services after such changes constitutes acceptance of the new terms.

11. Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions will remain in full force and effect.

Contact Us

If you have any questions about these Terms of Service, please contact us:

Email: legal@indonexglobal.com

Phone: +91 11 2345 6789

Address: 123 Business District, New Delhi, India 110001